This guide explains how to recover the password for a Windows image (any version) on Public Cloud.

Connecting to the Windows instance

By default, the username is Administrator.

The password, however, isgenerated during the instance's first boot sequence.

If you are unable to establish the initial connection to your Windows instance, you will need the private key used during the deployment process. Enter this command to install or verify that nova-client is installed:

pip3 install python-novaclient

Then, to retrieve the instance password:

Refer to the official documentation.

Prenez connaissance de la documentation officielle.

You can also check for any ongoing issues on status.infomaniak.com.

Specifically for Public Cloud, the list of scheduled maintenance and ongoing issues can be found at status.infomaniak.cloud.