This guide explains how event reminders and alerts work on the Infomaniak Web Calendar app (online service calendar.infomaniak.com for managing your events and appointments).

Add a reminder or alert to an event

To add a reminder to an event (such as a meeting):

1. Click here to access the Infomaniak Web Calendar app (online service calendar.infomaniak.com).
2. Click on the New Event button to create a new appointment or click on an existing event to edit it.
3. Click on Show more fields:
   
4. Click on Add a reminder to set it up:
   
   

You can be notified through 3 different channels:

1. By a browser notification: the reminder will be displayed by a notification managed by your web browser, provided that Mail is connected; this is also the option to choose if you synchronize your calendar with your phone to receive an alert on your device.
2. By email: the reminder will be sent by email at the chosen time.
3. By a chat system like kChat: the reminder will be sent in the chosen chat thread.

Any potential invitees to an event will not be notified by the reminders/ follow-ups.

Add a follow-up to a reminder

To add a reminder to an existing event:

1. Click here to access the Infomaniak Web Calendar app (online service calendar.infomaniak.com).
2. Click on an existing event to edit it.
3. Click the pencil icon ✎ to edit the event:
   
4. Select the frequency of reminders (every hour, every week, etc.)…
5. Click the blue Validate button:
   

This guide explains how to add a simple new unique event on a Web app calendar / calendar Calendar Infomaniak (online service) calendar.infomaniak.com for the management of your events and appointments).

Preamble

• To create an event recurrent / event returning regularly, be aware of this other guide.
• To plan/act Meeting between several users and find the best niche, take notice of this other guide concerning the appointment assistant.

Add New Event

To plan a unique event in a calendar managed by Infomaniak:

1. Click here to access the web app Calendar Infomaniak (online service) calendar.infomaniak.com).
2. Click on the button More ‍ at the top left of the interface to create a New event.
3. Fill in the most important fields:
   
   or display others first by clicking on EFFECTING MORE FIELDS at the bottom right (and some of these fields can be taken automatically when possible) Recovery).
4. Click on REGISTER to add the event to the selected calendar.

You can also click directly on the calendar to add a new event, by dragging the mouse pointer over a desired time period.

For add an attachment from kDrive at your events on Calendar, take note of this other guide.

To add reminders at your events on Calendar, take note of this other guide.

Add participants to the event

To invite users, add their name or email address when creating the event or thereafter:

You will be informed of their presence or refusal if they follow the procedure sent to them by email at the creation of the event.

Any updates to a planned event are also sent by email to all participants.

Automatically find the best time between participants

Before the creation of the event and therefore before the invitations are sent to the participants, it is possible to determine the best schedule suitable for all depending on the availability of each (other appointments entered in their calendars e.g.):

1. Click here to access the web app Calendar Infomaniak (online service) calendar.infomaniak.com).
2. Click on the button More ‍ at the top left of the interface to create a New event.
3. Choose a date and time that would suit you for the event.
4. Add the participants.
5. Click on the drop-down menu below the participants to find the time immediately available for all participants closest to the time initially desired:
   

In the example above, 10h is not suitable for an appointment of one hour because Jean Dupontalready has an appointment planned in its calendar at 10:45 am so the system offers 11:45 am, the closest time where all participants will be available.

An asterisk * next to a participant means that the user's availability is unknown because...

• ... or the person invited by his or her e-mail address is not a Infomaniak user: no user account exists with the specified email address...
• ... or the guest does not share its availabilities: she does not share her calendar at least in reading with the organiser of the appointment or has not transferred her calendar to at least one of the organiser's Organisations...

Meeting room

Be aware of this other guide if you are looking for information about meeting rooms it is possible to preconfigure to link an event to a location of this type.

This guide explains how to broadcast an online meeting kMeet in a separate stream accessible via a unique URL thanks to Streaming Vidéo Infomaniak.

Preamble

• Broadcasting a conference-type meeting in a Video Streaming stream rather than within the kMeet application offers several advantages:
  • Large-scale public broadcasting without having to restrict access to an audience limited to invited persons.
  • Attract a wider audience, such as conferences, webinars or live events where hundreds or thousands of spectators can follow the event without joining a private call.
  • Allows to reach an unlimited number of spectators.
  • No need to manage access for each participant, the stream is simply viewable via a link.
  • A simple web browser is sufficient to access the streaming stream.
  • Passive access: spectators are not forced to actively participate or interact; they can simply watch the event without registering or logging in, which is better suited for large events.
  • No vocal interruptions or disruptions related to microphone management; this allows for a more fluid stream focused on the speaker.
  • Higher broadcast resolution when kMeet can be limited by bandwidth constraints and lower video quality to avoid network overload.

Create the Streaming Video share link

Prerequisites

• Streaming a kMeet video stream within a Streaming Video stream is only possible with the kSuite Pro or Enterprise offer.
• You must be a moderator of kMeet to create a live broadcast link, but it is not necessary to have an Infomaniak Streaming Vidéo offer.

Next:

1. Start kMeet via kmeet.infomaniak.com or from one of the applications for computers or mobile devices.
2. Once in the meeting, click on the action menu ○○○ in the kMeet toolbar.
3. Choose to Start live streaming:
   
4. Click the button to Start:
   
5. Wait for the video stream to be created:
   
6. In the same place, once the stream link is displayed, click on the icon on the right to copy the URL corresponding to the live stream; paste the URL into a message for the participants or anyone who needs to watch the live broadcast.
7. An icon displayed on kMeet along with an audible signal indicates the start of the broadcast via Streaming Vidéo:
   

The stream is broadcast continuously for a maximum of 24 hours and will no longer be accessible as soon as the kMeet meeting is stopped.

This guide explains how to use the appointment scheduling assistant on the calendar/agenda of the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments) to schedule a meeting between multiple users.

Introduction

• To simply create and configure a new event, please refer to this guide.

Create a New Shared Event

To launch the scheduling assistant:

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
2. Click on the chevron ‍ to the right of the button to create a new event.
3. Click on Scheduling Assistant:
   

The assistant appears on the right of the screen, while the left side allows you to select the event day.

The goal is to find the best time to schedule a meeting between multiple users in the organization.

To do this, each person's availability (based on their schedules and the settings defined in the calendar preferences) is displayed in columns:

1. When creating a new event for a team of users:
   1. The meeting title is automatically generated but can be modified.
   2. The event duration (and its placement within the day) can be adjusted, including on the left side using the mouse cursor.
   3. A potential room is automatically selected but can be changed.
   4. Participants can be added up to a maximum of 25:
      

This guide explains how to mark your chosen emails as "favorites" in the Infomaniak mail service to have a "follow" on these messages and to be able to display them separately if you wish.

Monitor one or several messages…

… from the Infomaniak Web Mail app

To add a message as a favorite:

1. Click here to access the Web Mail Infomaniak app (online service mail.infomaniak.com).
2. Click on the ☆… icon:
   • … to the left of a message in the message list
   • … at the top right of the message reading window
3. Once tracking is enabled, a dropdown menu in the top right corner allows you to display only a selection of your received messages according to several criteria: All, Read, Unread, Followed, Unfollowed.
   
   
    

… from the Infomaniak Mail mobile app (iOS / Android)

In the message list:

1. Press and hold your finger on a message.
2. Press the ☆ icon at the bottom of the screen.
3. If necessary, exit the message selection by pressing the Cancel button at the top of the screen:
   
   ‍

While reading a message:

1. Tap the ☆ icon at the top right of the message reading window:
   

It is also possible to set up a swipe gesture that would mark the swiped message as a favorite.

The kSuite offer from Infomaniak facilitates the creation and subsequent use of various Infomaniak products (kDrive, Service Mail, kChat...) organized around a domain name.

Migrate to kSuite

If you subscribe to kSuite, you get distinct products from your existing products.

But if you already have a kDrive or a Service Mail, you can upgrade your products to kSuite:

• Refer to this guide to upgrade a kDrive to a kSuite…
• Check out this guide to upgrade a Service Mail to a kSuite…

What about the reverse?

You cannot separate kSuite products into distinct products from the offer.

If you wish to cancel one product among those in your kSuite, you must cancel kSuite in its entirety, having previously saved the information to keep, then reorder the corresponding products to that information.

This guide explains how to add or delete contacts on Web app address books Contacts Infomaniak (online service) contacts.infomaniak.com).

Add New Contact

To add a new contact form to an address book:

1. Click here to access the web app Contacts Infomaniak (online service) contacts.infomaniak.com).
2. Click on New contact Upstairs to the left.
3. Choose the existing address book to add the contact.
4. Fill in the information Main (or additional with the link at the bottom right).
5. Validate with the button Save:
   

Add from frequently used contacts

You can complete an address book from frequent contacts suggested by the app (depending on your use of the Web Mail app). The name/first name/e-mail will be pre-filled if available:

1. Click here to access the web app Contacts Infomaniak (online service) contacts.infomaniak.com).
2. Click on Suggested contactsin the left side menu.
3. Click on the action menu ⋮ to the right of the contact concerned...
4. ... or on the action menu ⋮ in the right side pane.
5. Click on Add to add the contact to an existing address book:
   
6. Complete the contact information if necessary and click on Save.

For add all the suggested contacts at once:

1. Click at the top of the column to select all contacts.
2. Then click on the icon at the top of the table.
3. Choose the existing address book to add contacts to.
4. Click on the button to save all selected contacts:
   

Delete one or more contacts

To remove a contact from your lists:

1. Click here to access the web app Contacts Infomaniak (online service) contacts.infomaniak.com).
2. Select the address book to delete your contacts.
   • Indeed, the display of all contacts does not allow to delete a contact:
     
3. Select the contact(s) to delete.
4. The icon Recycle Bin appears at the top of the column, allowing you to delete the selected contacts:
   

This guide explains how to print a calendar / agenda from the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments).

Print the content of a calendar / agenda

If you use only the print function of your browser with Calendar, you will print the interface and not necessarily the content of the calendar. To print the list of your schedule (regardless of the usual display mode selected):

1. Click here to access the Web app Calendar Infomaniak (online service calendar.infomaniak.com).
2. Click on the printer icon located at the top right:
   

This guide details the room booking feature (for meetings, sports, classes, etc.) available on the Web app Calendar Infomaniak (online service calendar.infomaniak.com for managing your events and appointments).

Introduction

• It is possible to create and associate physical meeting rooms with events from Calendar, for example to organize an event in a specific location with equipment and a limited number of seats.
• Each created room displays a dedicated calendar on the app, which can be shared.
• Double (or more) room booking is possible.

Manage events with meeting rooms

Prerequisites

• Creating rooms requires “Administrator” and “Legal Representative” rights.

Set up the rooms

To create rooms available for booking by colleagues:

1. Click here to access the Infomaniak web app Calendar (online service calendar.infomaniak.com).
2. Click on the Settings icon ‍‍ at the top right.
3. Check or select the relevant Organization in the dropdown menu of the left sidebar.
4. Click on Rooms in the left sidebar.
5. Click on the Create a room button:
   
6. Give a name, a location (physical address, floor), a seating capacity…
   
7. Add any equipment that may be available in the room in question.
8. Click on Save to save the equipment linked to the room:
   
9. Click on Save to create the meeting room.

The information and creation of rooms are also accessible from the Organization settings on the Infomaniak Manager.

Create an event and associate a room with it

Once the room is created and configured, simply create an event to associate the desired room with it:

1. Click here to access the Infomaniak web app Calendar (online service calendar.infomaniak.com).
2. Click on the More ‍ button at the top left of the interface to create a New event.
3. Click in the field Search for a room or location to display the available rooms for the time slot (the 3 most recently booked, from most recent to least recent).
4. The available equipment in each room is displayed on the right.
5. Click on Save to publish the event and its room in the calendar:
   
6. You will find all the information about the chosen location and the available equipment on the event page in the calendar:
   

Overall view of rooms and their occupancy

It is possible to have an overall view of each room's calendar to see its occupancy. Indeed, when a room is created, a calendar associated with it is created in the Organization's calendars:

This guide introduces you to the kSuite spaces, the online productivity and collaboration tool suite developed in Switzerland by Infomaniak.

Preamble

• The spaces include access to the applications of the kSuite.
• You can also manage your status and presence to collaborate more effectively with other kSuite users.
• It is easy to switch from one application to another while staying in a single browser window.
• In the same way as directly on the Manager, you can switch from one kSuite space linked to an Organization to another space; if you have my kSuite, it will always be offered first.

Navigating within a kSuite space

To access a kSuite space:

1. Click here to access your Organization's kSuite space.
2. Click on the icons in the left sidebar to access the kSuite applications, such as kChat or kDrive.
3. Click on the action menu ⋮ located to the right of the relevant item to access advanced actions:
   
   • It is notably possible to open the selected app in a side panel (B) to have two apps side by side:
     

Learn more

• kSuite Getting Started Guide
• Become a partner and resell kSuite
• Upgrade an existing kDrive to a new kSuite