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Security email: automatic warning during a new connection to an Infomaniak account
This guide explains why you can come to receive an automatic security email about your Infomaniak account.
A security email is automatically sent when a new connection to your account is made from a new location.
This can happen particularly if you use your browser's private browsing mode or if you access your account from a new computer. If an unauthorised person accesses your WorkSpace account or your console from a computer you do not use, you will be warned immediately.
- if you receive this email just after a connection you have intentionally made yourself, you can ignore this warning email.
- If not, it is recommended that you change your console password as well as the email addresses linked with your WorkSpace: https://faq.infomaniak.com/711