This guide details how to save data from your web hosts (shared or Cloud Server) using Acronis on Swiss Backup, the backup solution in an independent Swiss cloud.

Preamble

• This is a backup solution that allows you to automate the backup of your files if the backups offered by Infomaniak no longer meet your availability or security needs.
• It is also possible to back up other types of data.
• Backups are generally performed every 24 hours, depending on the Cloud Agent's workload.
• It is not possible to exclude files from the backup: all files will be backed up, which may generate warnings as some system files are protected and inaccessible to the client; this is quite normal and common to all hosts.
• Make your life easier! If needed, local partners referenced by Infomaniak can handle these procedures. Launch a free call for tenders. They handle everything, freeing you from technical details.

Creating the backup space

Prerequisites

• Have a Swiss Backup Infomaniak space with an available device quota (minimum 1) for a Acronis website backup:
  
• If necessary, increase the device quota according to your needs.
• Add the device to the Infomaniak Manager to receive the login credentials.
• Be aware of the Acronis documentation on this subject: backup / restoration
• Use a web host.
• Know the information of the FTP+SSH user account:
  
• Know the information of the MyQSL/MariaDB user account which must have maximum permissions (read/write/admin) on all databases and tables you wish to back up:
  

To configure the backup of a website with Acronis:

1. Click here to access the Acronis Console with the credentials obtained after adding the device (need help?).
2. Click the add device button to add a Website type device:
   
3. Enter the information regarding the FTP type data:
   1. specify a name/description
   2. specify the FTP host
   3. leave port 22
   4. specify the FTP+SSH username
   5. specify the FTP+SSH account password
4. Click the Next button:
   
5. Enter the information regarding the MySQL/MariaDB databases:
   1. select the radio button corresponding to SSH
   2. specify the MySQL/mariaDB host
   3. leave port 3306
   4. specify the MySQL/mariaDB username
   5. specify the password of the MySQL/mariaDB account
6. Click the Next button (or Skip if there is no data of this type to back up):
   

Backup website data

Once the backup is configured and created, you will find it under Sites in the left sidebar:
Click on the name of your backup to configure its recurrence, and start a first copy immediately if necessary.

Access and restore saved files

Refer to this other guide if you are looking for information about restoring (partial or complete) your data.