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Ticketing: Understanding payment methods
This guide explains how to manage the different payment methods (within the framework of the Infomaniak ticketing system).
Available payment methods
It is important to distinguish between the 3 available payment methods:
- online payment methods
- on-site or directly on your account
- payments by exchange
| 1. | 2. | 3. | |
|---|---|---|---|
| Payment methods | Postcard Credit card Twint | in cash Postcard Credit card payments by invoice on-site | exchanges at the counter exchanges on the online ticketing free / invitation |
| Prices | 0.89 + 1% + bank fees | 0.20 per ticket | free |
There is also a test credit card that allows you to simulate a payment.
Activate and manage payment methods
To do this:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the ticketing concerned by the event.
- Click on Sales in the left sidebar.
- Click on Payment methods in the left sidebar:

- To activate or deactivate a payment method, switch the toggle switch to ON or OFF to the right of the desired payment method:

- To manage the details of a payment method, click on the arrow to the left of the payment method to configure different aspects:

- Designation: the name indicated for this payment method
- Description: for the description of this payment method in case explanations are necessary
- Minimum required for the payment method to be available
- Availability of the payment method (clients, resellers, and administrator)
- Fees for files or tickets (for the exchange mode)
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