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Ticketing: Understanding payment methods
Update 03/16/2026
This guide explains how to manage the different payment methods (within the framework of the Infomaniak ticketing system).
Available payment methods
It is important to distinguish between the 3 available payment methods:
- online payment methods
- on-site or directly on your account
- payments by exchange
| 1. | 2. | 3. | |
|---|---|---|---|
| Payment methods | Postcard Credit card Twint | cash Postcard Credit card payments by invoice on-site | exchanges at the counter exchanges on the online ticketing free / invitation |
| Prices | 0.89 + 1% + banking fees | 0.20 per ticket | free |
There is also a test credit card that allows you to simulate a payment.
Activate and manage payment methods
To do this:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the ticketing concerned by the event.
- Click on Sales in the left sidebar.
- Click on Payment methods in the left sidebar:

- To activate or deactivate a payment method, switch the toggle switch to ON or OFF to the right of the desired payment method:

- To manage the details of a payment method, click on the arrow to the left of the payment method to configure different aspects:

- Designation: the name indicated for this payment method
- Description: for the description of this payment method in case explanations are necessary
- Minimum required for the payment method to be available
- Availability of the payment method (clients, resellers, and administrator)
- Fees for files or tickets (for the exchange mode)
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