Ticketing: print a pass from a computer

This guide explains how to install the driver for the badge printer (as part of the Infomaniak ticketing system) and print from a computer using the USB cable.

Prerequisites: driver installation

Driver installation is only necessary when using the web ticket office for printing passes. Using the mobile ticket office from a tablet is Plug&Play.

Turn on and connect the printer to the computer with the USB cable
Go to the download site: The IDP corps website, Support and Download tab
Select Product: SMART-51 Series and Product model: SMART-51S

For Mac and Linux, click on EXPAND ALL + to select the correct version of your operating system.

Printer setup

For optimal use of the printer, it is recommended to configure the printer before using it

Printing passes from a computer

Once the printer driver has been installed:

Connect the printer to the computer
Open the front of the printer and insert the badges with the printable side facing up.
On the computer, go to the Ticket Office
Search for an order with a pass. You can click on Search for a reservation at the top of the ticket office for a quick search.
In the pass section of the window that opens, click on Imprimer les pass to generate the PDF
From the generated PDF, initiate printing by selecting the Smart 51S printer

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