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Ticketing: print a pass from a computer

Update 08/04/2026

This guide explains how to install the driver for the badge printer (as part of the Infomaniak ticketing system) and how to print from a computer using the USB cable.

 

Install the drivers

Installing the drivers is only necessary when using the web interface to print passes. Using the mobile interface on a tablet is Plug&Play:

  1. Turn on and connect the printer to the computer with the USB cable.
  2. Go to the downloads page under the Support and Download tab.
  3. Select Product: SMART-51 Series and Product model: SMART-51S
    • For Mac and Linux, click on EXPAND ALL + to choose the correct version for your operating system:

 

Configure the printer

For optimal printer usage, it is recommended to configure the printer before using it.

 

Printing passes from a computer

Once the printer driver has been installed:

  1. Connect the printer to the computer.
  2. Open the front of the printer and insert the badges with the side to be printed facing upwards:
  3. On your computer, go to the Ticket Office.
  4. Search for an order with a pass; you can click on Search for a reservation at the top of the ticket office for a quick search:
  5. In the left-hand section of the window that opens, click Print passes to generate the PDF:
  6. From the generated PDF, start printing by selecting the Smart 51S printer.

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