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Setting up overbooking
This guide explains how to sell excess seats at an event using the Ticketing tool. This allows you to create a quota of seats in addition to the maximum number of seats. This can be useful, for example, to be able to easily sell new seats from the box office a few minutes before the start of the show if not all the spectators with reservations have shown up.
Add seats to an event
- Log in to your Infomaniak account
- Go to Ticketing
- From the left-hand menu, in the Scheduling menu, click on Events
- On the Pricing tab, activate the option Manage number of seats per zone
- Click on the Add a zone button, select a seat quota and add the prices
- In the Visibility field, select the icon on the right of the newly created zone to hide the sales zone from the public
- Selling tickets from the box office for the reserved zone
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