Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Ticketing: sell overbookings (surbooking)
This guide explains how to sell extra tickets for an event (within the framework of the ticketing system Infomaniak).
Preamble
- This allows you to create a block of seats in addition to the maximum number of seats.
- This can be particularly useful to easily sell new tickets from the box office a few minutes before the show starts, if not all spectators with reservations have shown up.
Add seats to an event
To do this:
- Click here to access the management of your product on the Infomaniak Manager (need help?).
- Click directly on the name assigned to the ticketing related to the event.
- Click on Scheduling in the left sidebar.
- Click on Events in the left sidebar.
- Click on the Pricing tab.
- Enable the option Manage seat quantities by zone.
- Click the Add a zone button, choose a seat quota and add the prices:
- From the Visibility field, select the icon
to the right of the newly created zone to hide the sales zone from the public.
- Sell the tickets from the box office in the reserved area.
Link to this FAQ: