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Terminate a Video Streaming
This guide explains how to completely cancel a video streaming service.
Attention, after cancellation all your streams will be deleted so remember to modify only a stream if that is your need.
Cancel the video streaming service
To access the video streaming service:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge.
- Click on the icon at the top right of the interface (or navigate through the left side menu, for example).
- Choose Video Streaming (Streaming universe).
- If necessary, click on the name of the relevant item in the displayed table.
- Click on Manage.
- Click on Cancel
- Follow the instructions carefully to complete the cancellation (confirmation requested by email).
Cancellation results in immediate and permanent deletion of the product and its data with no possibility of restoration. Open invoices and out-of-plan charges remain due. Administrators will receive a confirmation email.
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