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Cancel an automatic patch from Patchman Security Scanner
This guide explains how to apply or cancel a patch, quarantine, or block performed by Patchman Security Scanner, the free and complementary antivirus protection that automatically safeguards Web Hosting against malware and security vulnerabilities.
Without any action on your part, Patchman Security Scanner automatically corrects detected vulnerabilities within 7 days.
Apply or Cancel a Correction
We strongly advise against canceling a patch or quarantine unless you are sure of what you are doing.
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge
- Click on the icon at the top right of the interface (or navigate through the left side menu, for example)
- Choose Hosting (Web & Domain universe)
- Click on the name of the relevant object in the displayed table
- Click on Advanced Tools in the left side menu
- Click on Patchman Security Scanner in the left side menu
- Click on the action menu â‹® to the right of the relevant vulnerability in the displayed table:
- Apply the patch: immediately corrects the vulnerability
- Cancel the patch: cancels Patchman's correction and restores the original vulnerable file (not recommended)
- Delete the file: permanently removes the malware from your hosting (may affect your site's functionality)
- Quarantine: isolates the vulnerable file and allows you to restore it if necessary (may affect your site's functionality)
- Cancel quarantine: restores the isolated file to its original location (not recommended)
- Add an exception: indicates to Patchman that the vulnerable file is safe; it will no longer be analyzed
- Delete an exception: removes the Allowed status of the file; it will be analyzed again
Details of Different Statuses
- VULNERABLE: a vulnerability has been detected in a file. The file path column shows the location of the file.
- RESOLVED: the vulnerability has been corrected by Patchman Security Scanner.
- ALLOWED: the vulnerable file has been manually allowed. It will no longer be analyzed by Patchman Security Scanner.
- RESOLVED: manual correction outside of Patchman Security Scanner has been applied to the file (CMS update, source code modification, manual file deletion, etc.).
- CANCELLED CORRECTION: Patchman Security Scanner's correction has been manually canceled. The patch can be reapplied.
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