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Terminate an SSL certificate
This guide explains how to cancel an SSL certificate (paid). If your certificate is of type Let's Encrypt (free), read this guide.
Cancellation results in the immediate and permanent deletion of the product and its data with no possibility of restoration. Open invoices and out-of-plan charges remain due. Administrators will receive a confirmation email.
SSL Cancellation Procedure
To access SSL certificate management:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser like Brave or Edge.
- Click on the icon in the top right corner of the interface (or navigate through the left sidebar menu, for example).
- Select SSL Certificates (universe Web & Domain).
- Click on the name of the relevant item in the displayed table.
- Click on the Manage menu.
- Click on Cancel
- Follow the instructions carefully to complete the cancellation (confirmation requested via email).
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