Knowledge base

0x800CCCDE

This guide suggests a solution to resolve the following error: Outlook cannot synchronize subscribed folders for email@domain.com. Error: An unexpected internal error occurred. It is suggested that you restart your client. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).

This solution is supplied for reference only and we will not be able to supply additional assistance concerning Microsoft Outlook. If needed, please contact Microsoft support.

1. Open Microsoft Outlook
2. Click File, then click Options
3. Click Advanced options in the menu on the left
4. Click Send/Receive...
5. Click Edit
6. Tick the Use the custom behaviour defined below box 
7. Tick the files to be synced
8. Tick the Download complete items including attachments for subscribed folders box 
9. Confirm the changes and close the options window

0x800CCC0E

If you have already compared your software settings with those we recommend and have eliminated any likelihood of error by following this FAQ, please contact our support team with your public IP address.

Other errors 0x800...

To find out what an error number means (e.g.: 0x800CCCXX), enter it into Microsoft's knowledge base search engine or a search engine like Google.

Additional Resources

• Outlook: Error codes
• Windows Live Mail and Windows Mail: Error codes