Knowledge base

The Infomaniak prepaid account is a cash reserve which you can contribute to at your convenience and which allows you to regulate your finances. Soon, the prepaid account will also allow you to automatically renew the products of your choice.

Topping up your prepaid account

To top up your prepaid account:

1. open the admin console (https://login.infomaniak.com)
2. towards the top right, click on Credit the account
3. follow the instructions provided to credit the account

Using the prepaid account to renew a product

To settle an invoice with your prepaid account:

1. open the admin console (https://login.infomaniak.com)
2. towards the top right, click on Products to renew or invoices to pay
3. check the product(s) to be renewed and click on Next
4. select the prepaid account as a means of payment
5. complete the procedure

Using the prepaid account to automatically renew products

This function will soon be available.