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Pay / Renew a product via prepaid account
This guide details the payment system for your Infomaniak services via a prepaid account.
Preamble
- The prepaid account consists of a reserve of money in your Infomaniak Manager that you can top up as you wish.
- Once funded, it allows you to settle your financial transactions.
- Check the limits and payment methods of the prepaid account.
Recharge your prepaid account
To top up your prepaid account:
- Click here to access the management of your prepaid account on the Infomaniak Manager.
- Click the blue button Credit the account:
- Specify the amount to credit.
- Follow the on-screen instructions to credit the account from your payment methods.
Prepayment to renew a product
To pay an invoice with your prepaid account:
- Click here to access the management of payments on the Infomaniak Manager.
- If necessary, click on the date filter (next 2 months) to Show all.
- Select the product(s) to renew.
- Click on the button to pay for the selection:
- Advance to the payment page where you can choose the prepaid account as a full or partial payment method:
- Complete the procedure.
Automatically renew products
Activate the one-click automatic renewal for the products of your choice. This feature ensures that you do not lose a domain name or accidentally block access to your services. Modify your payment preferences at any time.
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