Pay/Renew by prepaid account

Infomaniak's prepaid account is a reserve of money that you can top up at your convenience and use to handle your financial transactions.

Recharge Your Prepaid Account

To top up your prepaid account:

1. Log in to your Infomaniak space (manager.infomaniak.com)
2. In the left sidebar menu, click on Accounting
3. Click on Prepaid Account
4. Click on the blue Credit Account button
5. Follow the displayed instructions to credit the account

Limits and Payment Methods for the prepaid account

Use It to Renew a Product

To pay an invoice with your prepaid account:

1. Log in to your Infomaniak space (manager.infomaniak.com)
2. In the left sidebar menu, click on To Pay
3. Check the product(s) to renew (help) and click the Next button 
4. Choose the prepaid account as the payment method
5. Complete the process

Automatically Renew Products

You can enable 1-click automatic renewal for selected products. This feature ensures you don't lose a domain name or accidentally block access to your services. You can modify your payment preferences at any time.

Retrieve the Balance

You can transfer the money deposited in your prepaid account to a bank account or PayPal.

1. Log in to your Infomaniak space (manager.infomaniak.com)
2. In the left sidebar menu, click on Accounting
3. Click on Prepaid Account
4. Next to the displayed amount, click on Retrieve Balance
5. Enter the required information