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Automatic/simplified Switch Transfer: Frequently asked questions
Will my website and my email addresses continue to function if I transfer my domain name?
Yes, because all the current settings for your domain name will be retained and the transfer is instantaneous. All services (web sites, email addresses, etc.) associated with your domain name will continue to function as now.
Is it free to transfer the domain to Infomaniak, or do I have to pay 8.90 CHF?
The transfer of a .ch domain name is free and its current expiration date is kept. Example: If you purchased or renewed your domain name on January 15, 2015 with SWITCH, the transfer to Infomaniak will be free and you must only pay for the domain renewal on its normal expiration date, i.e., January 15, 2016. Renewing a .ch domain only costs 8.90 CHF with Infomaniak. This is the lowest price on the market.
Will I remain the owner of my domain name if it is not managed by Switch?
Yes. Your domain names belong to you.
Will I have to do anything technical if I transfer my domain name to Infomaniak?
No. All the current settings for your domain name will be retained in the transfer. You only need your SWITCH login and to create a new account with Infomaniak if you are not yet a customer. If required, our customer service is here to help.
What do I need to transfer my domain name?
You only need your SWITCH login. If necessary, please contact our customer service at 0848 844 080. Unfortunately, we cannot help you obtain this information.