1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Domain name: transferring a domain to another registrar (obtaining the authorisation code)
This guide explains how to obtain the transfer code (Auth-code) for a domain name managed by Infomaniak. You will need this code to transfer the management of a domain name to another registrar.
Obtaining the transfer code for a domain
- open the Manager (manager.infomaniak.com)
- go to Domain
- click on the domain name in question, which will lead you to its Dashboard
- click on Manage and then on Transfer to another registrar
- if the option is available, click on the Unlock this domain button (needed to transfer a domain to another registrar)
- click on Send the code
Important: the transfer code is sent to the email address of the owner registered in the Whois for the domain. To learn more
Special feature of certain extensions
Concerning .de (DEutschland, Germany) domains requiring a trustee, please read the following guide: https://www.infomaniak.com/en/support/faq/2148
Concerning .be and .lu, please read this guide: https://www.infomaniak.com/en/support/faq/2336