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Using your promotion code / free voucher
This guide explains how to place an order for a product for which you have a discount or a free voucher (promotion code or a free voucher already confirmed by one of our support agents).
Using a free voucher
- Connect to your Infomaniak space (manager.infomaniak.com)
- Click the type of product for which you have received a free voucher (if necessary, click Back... in the menu on the left side)
- Click the Order button
- When the shopping cart summary is displayed, activate the free voucher using the drop-down menu displayed next to the product concerned
- Finish the order
If the drop-down menu is not displayed next to the product concerned:
- Check that you are logged in with the correct client account in the Manager: http://faq.infomaniak.com/1989
- Check that you have a free voucher for the product you have ordered
Using a promotion code
A promotion code is used at the end of an order placed in our new shop, which enables you to purchase new products, like Swiss Backup.
- First, choose your preferred payment method
- Enter the promotion code
- Click Apply
- Finish the order
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