Use a promo code / benefit from a free offer

This guide explains how to order an Infomaniak product for which you benefit from a discount or free offer (promo code or free offer already confirmed by one of the Support agents).

Preamble

• In some cases (e.g., special offer for customers moving their data from a competing host that is shutting down its services), you may benefit from a discount code (partial reduction or equivalent to the total purchase price) allowing you to order hosting, email addresses, etc.
• Don't have a promo code? Discover Infomaniak's free offers!

Using a deal / promo code

A promo code is used at the end of an order placed in the shop Infomaniak allowing the purchase of new products like Swiss Backup for example:

1. First, select your preferred payment method.
2. Enter the promo code.
3. Click on the Apply button.
   • Repeat for additional promo codes if you have several (and therefore if you have several corresponding products in the cart):
     
     

Using a free offer

To order a product as part of a free offer:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click on the type of product for which you have received a freebie (then, if necessary, click on Back... in the left sidebar).
3. Click on the Order button (usually a shopping cart icon) or go to the Shop Infomaniak.
4. When the order summary appears, activate the free offer using the drop-down menu displayed next to the relevant product.
5. Complete the order.

In case of a problem

• Check that you are connected to the correct Organization on the Manager.
• Check that you have ordered the correct product, the one for which the free offer was generated.