Knowledge base
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Use a free credit/coupon
Perhaps one of our support agents or consultants has given you a free credit for one of our products.
To use a free credit:
- Open the Manager (https://manager.infomaniak.com/
- click on the product for which you received a free credit
- click on the blue Order button
- when the shopping cart summary is displayed activate the free credit using the drop-down menu displayed next to the product concerned
- complete the order
If the dropdown menu does not appear next to the product concerned:
- verify that you are logged in with the appropriate customer account in the Manager: http://www.infomaniak.ch/en/support/faq/1989
- Verify that you have ordered a product for which you received a free credit
Link to this FAQ: