1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Use a free credit/coupon
Perhaps one of our support agents or consultants has given you a free credit for one of our products.
To use a free credit:
- Open the Infomaniak admin console https://manager.infomaniak.com/
- Go to Products management
- Order the product for which you received a free credit, as you normally would
- When the shopping cart summary is displayed, activate the free credit using the dropdown menu displayed next to the product concerned
- Complete the order
If the dropdown menu does not appear next to the product concerned:
- Verify that you are logged in with the appropriate customer account in the admin console http://www.infomaniak.ch/fr/support/faq/1989
- Verify that you have ordered a product for which you received a free credit