Enable two-step verification (2FA)

This guide explains how  to activate double authentication , also called two-factor authentication (A2F) or two-factor authentication (2FA) for connecting to your Infomaniak Manager .

This two-step validation protects your account and your personal data with the password of your choice and a second method of identity verification, a code to obtain on your smartphone for example. Thus, if a malicious person manages to decrypt or steal your password, he should still have a validation code that only the legitimate user can obtain on his smartphone.

Once 2FA is activated, to access certain tools (synchronization for example) it is necessary to create application passwords (read below).

To enable two-step verification

1. Connect to your Infomaniak space ( manager.infomaniak.com or mail.infomaniak.com )
2. At the very top right, click on the tablet with your initials, then select Manage my profile
   
   
3. From the Security and recovery settings box , click on Manage security
   
   
4. In the Two-Step Verification rectangle , select Edit
   
   
5. Choose the authentication method (we recommend Infomaniak kAuth )
6. Follow the information displayed on the screen to complete the procedure ( note the emergency codes carefully )

Synchronization of contacts and calendars

If you synchronize the contacts and calendars of your Infomaniak account with a mobile device or messaging software, perform the following actions to generate a new password specific to this application :

1. Connect to your Infomaniak space ( manager.infomaniak.com or mail.infomaniak.com )
2. At the very top right, click on the tablet with your initials, then select Manage my profile
   
   
3. From the Application password(s) box , click on Manage
   
   
4. From the new page, click Generate app password
   
   
5. Provide a name for the app password in the dialog box, then click Generate app password
6. Copy and keep the generated application password in a safe but accessible place, it will not be accessible once the window is closed