Enable two-step verification

Two-step verification protects your account and your personal details using the password of your choice plus a second method of verifying your identity, such as a code received via your smartphone. If someone with malicious intent managed to decrypt or steal your password, they would still need to have a authentication code, which only the legitimate user can receive on their smartphone.

Configuration requirements

To use two-step verification:

• You must have a compatible smartphone or mobile device:
  iOS (iPhone, iPad, etc.), Android, Windows Phone, Blackberry 10
• You don’t have to be connected to the internet to receive an authentication code on your smartphone

To enable two-step verification

1. Log in to your Infomaniak space (manager.infomaniak.com or mail.infomaniak.com)
2. At the top right, click on the tab with your initials then select Manage my profile
   
   


3. Via the Security and recovery parameters box, click on Manage security
   
   


4. In the two-step verification rectangle, select Modify
   
   


5. Select the authentication method (we recommend Infomaniak Auth)
6. Follow the information displayed on the screen to complete the procedure (note the emergency codes carefully)

Actions to be performed in order to synchronize contacts and diaries

If you synchronize the contacts and diaries of your Infomaniak account with a mobile peripheral or a mailbox software, perform the following actions to generate a new password specific to this application:

1. Log in to your Infomaniak space (manager.infomaniak.com or mail.infomaniak.com)
2. At the top right, click on the tab with your initials then select Manage my profile
   
   


3. Via the Application password(s) box, click on Manage
   
   


4. On the new page, click on Generate an application password
   
   


5. Indicate a name for the application password in the dialogue box, then click on Generate an application password
6. Copy this application password generated and keep it in a safe but accessible location as it will no longer be accessible once the window is closed.

Further information

• Infomaniak account: forgotten login credentials or password
• Infomaniak account: change all passwords - retrieve an existing access