This guide explains how to link your Wix site to the Mail Service managed by Infomaniak.

Preamble

• By having modified your domain name managed by Infomaniak so that it points to the Wix servers, all Web & mail traffic now goes to Wix.
• You must therefore specify to Wix that the email is managed by Infomaniak, by specifying 3 technical elements:
  1. the MX Infomaniak (for this point fortunately a drop-down menu will allow you to choose Infomaniak as the mail provider, without having to manually specify the MX Infomaniak)
  2. the SPF Infomaniak v=spf1 include:spf.infomaniak.ch -all
  3. the DKIM Infomaniak

1. Select the Infomaniak MX

To ensure that email works and that mail traffic is properly directed, Infomaniak's MX must be listed in your Wix account:

1. Click here to access your Wix interface.
2. Click on the pill with your initials or your avatar at the top right.
3. Click on Domains:
   
4. Click on the action menu ⋮ to the right of the relevant item.
5. Select Edit MX Records.
6. Click on the dropdown menu to select Infomaniak from the list:
   
7. Confirm and wait a few hours for the change to take effect.
   • Any DNS addition or modification can take up to 48 hours to propagate.

2. Paste the Infomaniak SPF using a TXT record

• SPF is a verification method that ensures an email is genuinely sent by the claimed sender, helping to combat spam and fraudulent emails.
• It is imperative, on your Wix interface, to add the Infomaniak SPF in the form of a TXT (do not use the "SPF" part).

To add a SPF as a TXT record on the Wix interface:

1. Click here to access your domain management on Wix:
   
2. Click on the action menu ⋮ to the right of the relevant item.
3. Click on Manage DNS records in the dropdown menu:
   
4. Click on + Add a record in the TXT (Text) section:
   

5. Enter the following information:

   Host name →	leave empty
   value (to copy and paste entirely) →	v=spf1 include:spf.infomaniak.ch -all
   TTL →	leave the current indication

6. Confirm and wait a few hours for the change to take effect.
   • Any DNS addition or modification can take up to 48 hours to propagate.

3. DKIM

• Also check for the essential presence of a DKIM if sending issues persist:
  • When your domain name (or its DNS zone, as is most often the case with Wix) is managed elsewhere, you will find on the Infomaniak interface in the Global Security > DKIM section the DKIM record to add in the DNS zone. Refer to this other guide on this subject.
  • Any DNS addition/modification can take up to 48 hours to propagate.