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Link an Infomaniak Mail Service to Wix
This guide explains how to link your Wix site to the Mail Service managed by Infomaniak.
Preamble
- By modifying your domain name managed by Infomaniak so that it points to the Wix servers, all web & mail traffic now goes to Wix.
- You must therefore specify to Wix that the messaging is managed by Infomaniak, by specifying 3 technical elements:
- the Infomaniak MX (for this point fortunately a drop-down menu will allow you to choose Infomaniak as a mail provider, without having to manually specify the Infomaniak MX)
- the Infomaniak SPF
v=spf1 include:spf.infomaniak.ch -all - the Infomaniak DKIM
1. Select the Infomaniak MX
- In order for the messaging to work and for the mail traffic to be properly directed, you must choose Infomaniak from the list of providers in your Wix customer account.
- Refer to their official guide on this subject.
- Validate and wait a few hours for the change to take effect (any DNS addition/modification can take up to 48 hours to propagate).
2. Paste the Infomaniak SPF using a TXT
- Refer to their official guide on this subject.
- The information to enter is as follows:
- Hostname: leave blank
- Value (to copy-paste entirely):
v=spf1 include:spf.infomaniak.ch -all - TTL: leave the current indication
- Validate and wait a few hours for the change to take effect (any DNS addition/modification can take up to 48 hours to propagate).
3. Paste the Infomaniak DKIM
- Refer to their official guide on this subject.
- You will find the DKIM on the Infomaniak interface, in the Global Security > DKIM section.
- Validate and wait a few hours for the change to take effect (any DNS addition/modification can take up to 48 hours to propagate).
The various services offered by Infomaniak are all compatible with the corresponding standard protocols (IMAP/SMTP for mail for example), therefore if you encounter a problem with a third-party service, contact its support or a Partner and consult the support policy as well as article 11.9 of the Infomaniak Terms of Service.
Link to this FAQ: https://faq.infomaniak.com/1841
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