Knowledge base

This guide explains how to renew or restore a domain name.

Renewing a domain name

You are contacted by email when your domain name is due to expire.

To renew a domain name which is due to expire soon, the easiest thing is to use this service: https://payer.infomaniak.com

To find out more: https://faq.infomaniak.com/1385

Restoring a domain name

If a domain name has not been renewed before its expiry date, it enters a redemption period during which you can still recover/restore it. The fees for restoring and the redemption duration vary depending on the extension concerned. Once the redemption period has passed, the domain name is free and can be reserved again by anyone.

To restore a domain during its redemption period:

1. open the admin console (https://login.infomaniak.com)
2. go to Domain name
3. click on the domain name in question
4. click on Restore
5. end the process

If the domain is not there:

• check you have logged into the right client account
• repurchase the domain in question if it has not been reserved in the interim