Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Renewing or restoring a domain name
This guide explains how to renew or restore a domain name.
Renewing a domain name
You are automatically contacted by email when a domain name is due to expire.
To renew a domain name which is due to expire soon, the easiest thing is to use this service: https://payer.infomaniak.com
If necessary, you also have the option of renewing your domains from Manager.
Restoring a domain name
If a domain name has not been renewed before its expiry date, it enters a redemption period during which you can still recover/restore it. The fees for restoring and the redemption duration vary depending on the extension concerned. Once the redemption period has passed, the domain name is free and can be reserved again by anyone.
To restore a domain during its redemption period:
- open the Manager (manager.infomaniak.com)
- go to Domain name
- click on the domain name in question
- click on Restore
- end the process
If you can't see the domain in your account:
- check you have logged into the right client account
- repurchase the domain in question if it has not been reserved in the interim