This guide presents the Knowledge Base module for Site Creator, which allows you to quickly format FAQ-type articles or similar content present on your page.

Prerequisites

• Access Site Creator:
  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the relevant product.
  3. Click on Customize my site:
     

Configuration and use

From Site Creator:

1. Click on the Content button in the left sidebar.
2. Click on Applications at the bottom of the list, then on Base de connaissances.

Once the module has been added to the desired location, hover over it to edit:

The blue button allows you to add a new question:

Once the card is completed (title, text with formatting, keyword to facilitate search, summary and optional link to a YouTube video), save at the bottom of the page.

It is possible to organize your texts by creating a card with only a "category" title ("General" for example), then drag your cards to the right to subcategorize them:

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Navigation through your files will be presented as below, a click on the "category" thus created will expand the questions/answers:

 

A click on a question will open a page with the question repeated as the title and the answer below it.

The URL of this response page will be composed of the address of the page where you placed the module, followed by "?&kb=X-la-question", where X is the number corresponding to the order of creation of your cards.

Customize the display

By hovering over your module in edit mode again, you can change the display and make your tree transparent.

Display the module in multiple locations

The Base de connaissances application can be added to different locations on your site, but it will be the same single module each time. It is not possible to differentiate the display or content based on the pages where the module is inserted.