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Configure billing reminders before due date

Update 03/30/2026

This guide explains how to be notified by email of the expiration of a product, at different intervals that you can configure so as not to be unnecessarily overwhelmed with messages.

 

Enable or disable emails

To check and modify the current billing message configuration:

  1. Click here to access the configuration / accounting page on the Infomaniak Manager (need help?).
    • Access requires authentication with a user who has sufficient rights.
  2. On this page, enable or disable the desired notifications:
  • Notification when your invoices are issued.
  • Reminder email before the automatic renewal due date of a product (14 days before due date).
  • Confirmation email for renewal and automatic debit.

Your preferences are automatically saved as soon as a change is made on the page.

Also refer to this other guide.


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