This guide explains how to be notified by email of the expiry of a product, at different intervals that you can configure in order not to unnecessarily be saturated with messages.

Check the configuration of billing messages

Enable or disable renewal emails

Click here to access the configuration/accounting page on the Infomaniak Manager (Need help?).

On this page, enable or disable the option I would like to receive reminder emails before the renewal deadline :

If the option is enabled, then choose the frequency at which e-mail reminders are sent (up to 2 months in advance).

Enable or disable automatic renewal e-mails

The second block allows you to configure notifications relating to the automatic renewal option of your products:

• E-mail reminder before the date of automatic renewal of a product (J-14 before maturity).
• E-mail confirmation of renewal and automatic debit.
• Notification when issuing your invoices.