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Set up billing reminders before due date
This guide explains how to be notified by email of a product's expiration date, at different intervals that you can configure so as not to be unnecessarily overwhelmed with messages.
Check the billing message configuration
Enable or disable renewal emails
Click here to access the configuration / accounting page on the Infomaniak Manager (need help?).
On this page, enable or disable the option I want to receive reminder emails before the renewal due date:
If the option is enabled, then choose the frequency at which email reminders are sent (up to 2 months in advance).
Enable or disable automatic renewal emails
The second section allows you to configure notifications related to the automatic renewal option for your products:
- Reminder email before the automatic renewal expiration date of a product (14 days before expiration).
- Email confirming renewal and automatic debit.
- Notification when your invoices are issued.
Your preferences are automatically saved as soon as a change is made on the page.