1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Managing subscribers whose email addresses are no longer valid
The Mailing List tool manages the errors that occurred during and after sending your mailing. In the list of members it displays the number of errors that occurred in relation to the email addresses given.
The mailing is no longer sent to addresses with a number of errors greater than 10. The errors could have been caused by an unknown address of the addressee, a delayed message, a responder, blacklisted servers, etc. The system processes this automatically, we have no way of knowing what generated the error, only that there was one.
You will receive an email with "WARNING: bounce rate too high in list" "You should delete bouncing subscribers" when the bounce rate (rate of return errors after a mailing) is too high.
Actions to performOpen your admin console
Go to Discussion lists -> Mailing List
Click on "View members" next to your list
The errors appear in the Errors column
You can display only the contacts having had a return error
Clean up the list of subscribers by deleting the addresses that are no longer valid
Create an automatic sorting rule in your inbox if these warnings annoy you.