This guide explains how to obtain and configure notifications when the Streaming Radio stream(s) experience an outage (short and/or long duration).

Introduction

• Every minute, a script checks for outages and only sends an email and creates an event if the outage has lasted at least 5 minutes.
  • It sends an email if the outage lasts more than 30 minutes.
  • If the stream resumes and an alarm has been sent to you, a confirmation email is sent.
• All outages are logged and kept for 30 days but you will not be disturbed in case of a minor outage.
• Regarding the possible reasons for these outages, refer to this other guide.
• All outages are recorded by the system and visible in the events of the Manager.

Email Alert

To set up notifications:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the product in question.
3. Click on the name of the audio stream in question.
4. Click on Settings in the left sidebar.
5. Click on the Notifications tab.
6. Enable notifications with the toggle switch.
7. Set up the monitoring schedule (days of the week / hours).
8. Save your changes.
9. Add the Organization's users to be notified by email or SMS (according to the settings above):