Question 1

Does kDrive allow multiple people to work together on the same file at the same time?

Accepted Answer

Yes, all of the packages allow you to work together on Word, Excel and PowerPoint files in real time.

Question 2

Question 3

Does Infomaniak respect the privacy of my data?

Accepted Answer

Yes, we do not analyse or resell your data. With the Pro plan, indexing of your folders' content is deactivated by default, giving you complete control over your data.

Question 4

Can I create and edit Word, Excel and PowerPoint documents?

Accepted Answer

Yes, kDrive is 100% compatible with Word, Excel and PowerPoint documents, and all of our plans allow you to view and edit docx, odt, xlsx, ods, pptx and odp file types. You can also install and use the OnlyOffice applications on your computer and mobile devices for free.

Question 5

Can I share a Drive with multiple users?

Accepted Answer

Yes, the Team package (6 users) and the Pro package (from 3 users) allow you to share a Drive with several people. You can adjust each user's access rights and create shared folders, making it easy for everyone to work together on projects.

Question 6

Is it possible to restore deleted data using kDrive?

Accepted Answer

Yes, you can restore deleted files from the recycle bin and even recover an old version of each file. You can never lose even the smallest piece of important information.

Question 7

Is kDrive compatible with my smartphone and my computer?

Accepted Answer

Yes, kDrive applications are optimised for Windows, macOS, Linux, iOS, Android and all of the major internet browsers (Chrome, Firefox, Safari, etc.).

Question 8

Where is my data stored with kDrive?

Accepted Answer

Infomaniak designs and operates its own TIER 3+ data centers in Geneva, in the heart of Europe. By storing your data with kDrive, you can be sure you know where your data is.

Question 9

Is kDrive GDPR compliant?

Accepted Answer

Yes, and you can ask us for access, modification, restitution or removal of your personal information. Your data is exclusively stored in Infomaniak's datacenters in Switzerland, and we undertake to never use them outside the service to which you have subscribed. We protect and process your personal information as if it were our own.

Question 10

Question 11

Question 12

Where can I download the kDrive app?

Accepted Answer

You can download our mobile and computer apps via this page.

Do you have any questions or doubts?

Does kDrive allow multiple people to work together on the same file at the same time?

How is my data secured with kDrive?