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HIN Email Addresses for Healthcare Professionals
This guide concerns the steps to follow when you are a healthcare professional, an Infomaniak client, and wish to comply with the HIN system.
What is an HIN email address?
The acronym HIN stands for "Health Insurance Network." An HIN-type email address is an electronic address used to send confidential and sensitive messages, such as medical records or test results, between healthcare professionals who have been authorized to use them. These addresses are protected by additional security measures to ensure that sensitive information does not fall into the wrong hands.
Obtaining an encrypted HIN email address
To make your Infomaniak email address HIN-compatible:
- Go to the page of services offered by HIN to subscribe to their offer
- Contact Infomaniak Support department in writing as soon as a contract is concluded, mentioning the relevant address(es) (pay special attention to the domain name and its extension, such as .com or .ch, etc.)
- Wait for HIN to notify Infomaniak and for the solution to be implemented (several hours or days)
Please note that the classic offer of the "individual membership" type does not seem to be sufficient for collaborating with a third-party provider like Infomaniak and they rather require a "collective membership with HIN Gateway."
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