1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
HIN email addresses for healthcare professionals
This guide concerns the steps to follow when you are a healthcare professional and wish to comply with the HIN system.
What is a HIN address?
The acronym HIN stands for "Health Insurance Network". These are email addresses used to send confidential and sensitive messages, such as medical records or test results, between healthcare professionals who have been authorized to use them. They are protected by additional security measures to ensure that sensitive information does not fall into the wrong hands.
Get a HIN encrypted email address
To make your Infomaniak email address compatible with HIN:
- go to the HIN services page to subscribe to their offer (note that the classic "individual membership" offer is not sufficient to work with a third-party provider like Infomaniak, and that they require a "collective membership with HIN Gateway" instead).
- contact our support in writing as soon as a contract is concluded, mentioning the address(es) concerned
- wait for HIN to notify us as well and for the solution to be implemented