This guide concerns the steps to follow when you are healthcare professionals, Infomaniak clients and wish to comply with the HIN system.

Preamble

• The acronym HIN stands for "Health Insurance Network".
• A HIN email address is an address used to send confidential and sensitive messages, such as medical records or test results, between healthcare professionals who have been authorized to use them.
• These addresses are protected by additional security measures to ensure that sensitive information does not fall into the wrong hands.

Get an encrypted HIN email address

To make your Infomaniak email address HIN-compatible:

1. Click here to access the page of services offered by HIN and subscribe to their offer.
2. Contact Infomaniak support in writing as soon as a contract is concluded, clearly stating the address(es) involved (pay particular attention to the domain name and its extension .com, .ch etc.).
3. Wait for HIN to notify Infomaniak and for the solution to be implemented (several hours or days).