This guide explains how to customize and configure the online store module of Site Creator.

Setting up an online store on Site Creator

Prerequisites

• Access Site Creator:
  1. Click here to access the management of your product on the Infomaniak Manager (need help?).
  2. Click directly on the name assigned to the relevant product.
  3. Click on Customize my site:
     

To manage the general preferences of the e-commerce system (currency, taxes, etc.) once the module has been added:

1. Hover over the online store module added to your page.
2. Click on Configuration.
    

Once on Configuration, several sub-menus appear on the left allowing you to configure other parameters:

Payment methods

• PayPal
• Credit card & Twint (via Stripe or Mollie)
• Custom payment
• at delivery

To use the services of Stripe and Mollie, you must have a SIRET number in France or an IDE in Switzerland. Additionally, it is necessary to have a valid company registered with the commercial registry of your country to use the services of Stripe and Mollie.

Shipping methods

You can create multiple shipping methods:

These will then be offered when the buyer's cart is validated:

Among the parameters for creating a shipping method:

• rates (+ free shipping from a certain amount)
• allowed countries
• shipping fees based on weight
• delivery times
  
  

Messaging

Four messages are predefined and cannot be deleted. They cover all email communication around an order, both for the customer and the store manager.

It is possible to customize existing messages and add new ones (and delete these additional messages if necessary):

1. Choose when the email should be sent (or simply disable the message to keep it without using it)
   1. new order email (to notify you)
   2. processed order e-mail (customizable)
   3. delivery note in PDF format (customizable)
   4. invoice is also generated and available in PDF format on your Stripe/Paypal/Mollie account
2. Variables can be inserted into each field to maximize text customization using the elements that make up the order and the information provided by the buyer:

Homepage of the store

• Display of product categories if any
• Random product presentation
• etc.

Product management

To manage products, add or remove them:

1. Hover over the module at the top left.
2. Click on Products.

Find the first three example products:

Reorganize your products by dragging them with the mouse.

Click on a product to set its details as well as the category in which it should be found (read below). You can notably:

• create attributes (color, for example) to offer the same product in several versions/prices
• define whether the product should be dematerialized (virtual), for example a PDF, a ZIP or an MP3, and therefore downloadable after purchase

At the bottom of your product sheet edit, search for other products from your list in order to link and offer them to the visitor.

At the bottom of the product editing window, choose to hide the product from your visitors if necessary.

To finish and return to the product list, save the changes using the button at the very bottom.

Delete or duplicate a product

On the product edit page, click at the bottom on the action menu next to the save button to choose whether to delete the product or duplicate it.

Inventory management

In the same action menu, manage stock directly on the list of your products (to edit stock in bulk).

But each product sheet allows you to edit the stock and also enter the SKU (stock management unit) and its barcode (ISBN).

Product Categories

Your products can be organized into Categories and Subcategories which will then be displayed according to the design of your site.

Click in the sub-menu Categories on the left of the shop administration panel, under Products.

Set an image to illustrate your category.

Hide a category if necessary (this does not hide the products it contains).

Promo code

A promo code allows you to grant a discount (in % or currency) on an order.

Click in the sub-menu Promo Code on the left of the shop administration panel, under Products.

You can specify:

• its expiration date
• its possible minimum amount
• its name ("Special Christmas Discount" for example)
• its format ("JOYEUXNOEL")

Export the list of your products

Export your product list (CSV format) using the action menu located at the top right of your product list.

Order management

To manage past and current orders:

1. Hover over the module at the top left.
2. Click on Configuration.
3. Click in the sub-menu Orders on the left of the shop administration panel.

Export your order list

Export the list of your orders (CSV format) using the Download button located to the right of the order search bar.

Customer management

To manage clients (a client provides personal information during their order):

1. Hover over the module at the top left.
2. Click on Configuration.
3. Click in the Clients sub-menu on the left of the shop's administration panel.

Export your customer list

Export your customer list into a CSV file (format .csv) using the Download button located to the right of the customer search bar.