This guide explains how to order rental equipment for on-site sales and access control (as part of the Infomaniak ticketing system).

Ordering Equipment

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing concerned by the event.
3. Click on Equipment in the left sidebar:
   

Overview of current orders and order history

If you have already placed orders, you can see the status of the order on the main page. You will see the status of the current order, with details of its contents and, in the case of postal shipments, the package number allowing you to track its journey:

Placing a new equipment order

To order rental equipment, simply click the New Request button and follow the assistant.

Choose the quantity of equipment needed. Additional information is available in the form of tooltips:

Once the rental period is entered, the estimated rental costs will be indicated just below.

Choose wisely whether the equipment should be sent to you or if you will pick it up on-site:

If the equipment is available on the dates you have indicated, you will receive a confirmation and tracking email for your order.

Learn more

• Getting Started Guide: Ticketing
• Setting up and using the sales pack
• Setting up and using the pass printer