This guide explains how to use the mobile ticket office on a tablet to sell tickets for your events (as part of the Infomaniak ticketing system).

1. The mobile ticket office and on-site sales

Infomaniak provides a free mobile application on Android as well as a rental service for the equipment needed for on-site sales.

The mobile ticket office allows you to create an order, manage the payment method used, and print the generated tickets.

Navigating the mobile ticket office

Once the tablet is turned on, log in with your Infomaniak account username and password.

You will be prompted to select the customer account, ticket office, and currency to use:

You can then navigate between the different menus using the tabs at the top of the screen.

The first three allow you to add items to the cart.

Once the orders are validated, they will be added to the order list.

Finally, the last tab allows you to export the cash register report from the ticket office:

• Event: for selling tickets for your events
• Pass: for selling passes
• Gift vouchers: for selling gift vouchers
• Cart: items added to the cart. You can add articles or modify the content at any time. This is where you can choose the payment method to validate the order
• Orders: a list of all orders with the possibility to print tickets. Useful for finding reservations or retrieving past orders.
• The sales report: to view and send the sales report by email

Next steps

• Adding items to the cart on the mobile ticket office
• Manage and validate the mobile kiosk cart
• Print tickets and manage orders from the mobile kiosk