Knowledge base
1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Partnership: break the Client/Partner link
This guide explains how to end a partnership between a Client and a Partner in the context of Infomaniak's Partner Program.
Ending the Partnership
... as a client
To do this:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser such as Brave or Edge.
- Click on Partners in the left sidebar.
- Click on the action menu â‹® on the right of the Partner you wish to terminate the partnership with in the displayed table.
- Click on End collaboration
- Confirm the removal of the partner once.
- Finally validate by entering the password for the Infomaniak account.
- The partnership has been successfully terminated.
... as a partner
For this:
- Log in to the Infomaniak Manager (manager.infomaniak.com) from a web browser such as Brave or Edge.
- Click on Reseller Space in the left navigation menu.
- Click on Clients under management
- Click on the action menu â‹® on the right of the Client you wish to terminate the partnership with in the displayed table.
- Click on End collaboration
- Confirm the removal of the client once.
- Finally validate by entering the password for the Infomaniak account.
- The partnership has been successfully terminated.
Link to this FAQ: