This guide explains how to create a new event (as part of the Infomaniak ticketing system).

Create an event

To do this:

1. Click here to access the management of your product on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the ticketing concerned by the event.
3. Click on Programming in the left sidebar menu.
4. Click on Events in the left sidebar menu.
5. Click on the Add an event button.

Configure the event

Define the event information

• Event name that will be displayed on the ticketing and on the tickets.
• Category of the event that will allow you to identify the event and associate it with other events of the same type on the infomaniak events portal.
• Keywords to find the event on the infomaniak events portal.
  
  
   
• Event poster and other images associated with your event.
  
  
• Description of the event as it will be visible on the online ticketing when purchased by visitors.
• Define a ticket template specific to use for this event.
• Define whether the event is private or not. Leave this option disabled if you want your event to be visible on the infomaniak events portal.
  

Define the location of the event

In a location with free seating

• Seats are not assigned when purchasing a ticket.
• It is possible to define a new location or an existing location.
• For an event taking place at a physical address, the address indicated will then be automatically detected and the map will be generated on the event page. It is possible to move the red pointer directly on the map to correct the address.

In a venue with numbered seats

• Allows you to define a seating plan linked to the event.
• It will then be possible to assign seats on the seating plan when purchasing a ticket or a pass.
• To create or assign a room to the ticket office, you will need to contact Infomaniak support.

No location or virtual

• For any event that does not take place in a physical location (online).
• Allows you not to assign a location or address.

The Broadcast the event online option allows you to use the Infomaniak Streaming tool to broadcast your events live.

Add dates to the event

• Choose the date and time of the event.
• It is possible to add an end date, for example if the event takes place over several days.
• The opening time as well as the duration of the opening of the doors allows you to manage the time of arrival of the visitors.
• It is also possible to change the text of the opening hours of the doors in order to have a text that suits your event.
• It is possible to create an event with multiple dates for the event.
• The online scheduling/publication of the event option allows you to define how many days in advance the event becomes accessible online for customers:
  
• The last option allows you to configure the closure of online and on-site sales. They will, by default, be set at the start of the event for online sales, and 1 day after the event for resellers and the organizer:
  

Manage prices

This page allows you to define the areas (standing area, tiered seating, VIP, etc.), quotas, and pricing for ticket sales. Refer to this other guide regarding pricing by zones.

Preview of the page and publication

Once your event configuration is complete, you can preview the event sales page and choose to make the event available immediately or keep it hidden from sale for now (refer to this other guide to check the essential points before going live).

The event is now ready for sale. You can modify it at any time and track sales.