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Ticketing: Install the 4G terminal
Update 06/09/2026
This guide explains how to set up and use the 4G terminal to connect your sales terminal or scanners to the Infomaniak ticketing system.
Introduction
- The 4G terminal acts as an access point for your on-site sales terminals and scanners.
- It connects to a mobile network and creates a network to which tablets, printers, and scanners will connect.
- There is no need to use the RJ45 Ethernet connection to use the 4G terminal.
Setting up the 4G terminal
Prerequisites
- Sufficient mobile network coverage is required for the 4G terminal to function.
Refer to the video guide:
Operating the terminal
To do this:
- Press the button on the top of the device for about 4 seconds:

- The screen will light up:

- The terminal automatically connects to the Swisscom network and is ready for use:

- You can check the number of devices connected to the terminal by pressing the button.
- The number of days remaining is a countdown to the end of the month and has no impact on the use of the terminal…
- Once the terminal is turned on and connected to the 4G network, it will create a network called Infomaniak.
- Infomaniak printers, tablets, and scanners will automatically connect to this network.
Link to this FAQ: https://faq.infomaniak.com/2647
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