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Manage the Renewal Warranty option to secure service renewals
This guide explains how to enable or disable the Renewal Warranty option for Infomaniak products.
Preamble
- Renewal Warranty is an additional security measure to ensure the continuity of your products in case you were unable to renew the products on time or if an automatic renewal did not work; it allows you to avoid any service interruption.
- Infomaniak will renew the products for you and issue an invoice that you will find in your account.
- This option is available at the time of purchase (except for the NAS Synology product) or after purchase.
Enable the Renewal Warranty option
One product at a time
To enable Renewal Warranty on the product of your choice:
- Click here to access the management of payments on the Infomaniak Manager (need help?).
- Click on the action menu โฎ located to the right of the item concerned.
- Choose to enable the option:
- Follow the instructions of the modal that has opened.
All products at once
To enable Renewal Warranty on several of your products:
- Click here to access the management of renewals on the Infomaniak Manager (need help?).
- Click on the checkbox at the top of the column to select all your products in 1 click.
- Click on the Manage renewals button.
- Choose to enable the option:
- Follow the instructions of the modal that has opened.
Disable the Renewal Warranty option
One product at a time
To disable Renewal Warranty on the product of your choice:
- Click here to access the management of payments on the Infomaniak Manager (need help?).
- Click on the action menu โฎ located to the right of the item concerned.
- Choose to deactivate the option:
- Follow the instructions of the modal that has opened.
All products at once
To deactivate Renewal Warranty on multiple of your products:
- Click here to access the management of renewals on the Infomaniak Manager (need help?).
- Click on the checkbox at the top of the column to select all your products in 1 click.
- Click on the Manage renewals button.
- Choose to deactivate the option:
- Follow the instructions of the modal that has opened.
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