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Getting started: Renewal Warranty
This guide explains how to enable or disable the Renewal Warranty option for Infomaniak products. This feature ensures that you avoid any service interruptions in case the product is not renewed on time.
Renewal Warranty is an additional security measure to ensure the continuity of your products in case you couldn't renew them in time or if an automatic renewal did not work. Infomaniak will renew the products for you and generate an invoice, which you can find in your account.
Availability of Renewal Warranty
This option is available when ordering (except for the Synology NAS product) or after purchase for the following products:
- Domain Name
- Web Hosting
- Mail Service (follow this guide (click here))
- Cloud Server
- Swiss Backup
- kDrive
- Synology NAS
- SSL Certificates
Enable or Disable Renewal Warranty Option
In general:
- Log in to the Infomaniak Manager (manager.infomaniak.com) using a web browser like Brave or Firefox
- Go to the product on which to enable the Renewal Warranty option
- Enable or disable the Renewal Warranty option (in the Options section)
- Or at the top of the page with certain products like kDrive:
and Web Hosting:
Link to this FAQ: