This guide details how billing works for your Infomaniak Public Cloud.

Billing Process

What payment methods are accepted?

You can only pay for Public Cloud service invoices with a credit card.

When is the credit card charged?

The billing period runs from the first day of the month to the last day of the month. The credit card is usually charged on the first day of the following month (depending on your bank, there may be a few days' delay in the charge). An invoice is issued at the time the card is charged.

Are stopped instances billed?

Stopped instances are not billed, except for:

• storage, which continues to use space even if it is unused
• the GPU and IPv4 address of instances placed on a public network

I started an instance for less than an hour; how will I be charged?

Any partial hour is charged.

For example, if an instance is billed at CHF 10 per hour and runs for part of the last hour, CHF 10 will be charged for that hour.

What are Infomaniak ICUs?

Openstack bases its billing on tokens, and therefore the Infomaniak Cloud Unit or ICU was created. This token converts the cost of resource usage on Openstack into CHF or EUR.

ICU to CHF or EUR conversion table:

Learn more

• Getting Started Guide: Public Cloud
• Public Cloud: Performing Actions on an Existing Project
• Complete product documentation: https://docs.infomaniak.cloud