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Getting Started Guide: SwissTransfer - Secure and free sending of large files
Thank you for using Infomaniak to securely transmit your large documents to your correspondents, thus ensuring a professional and effective solution for your data exchanges.
Preamble
- SwissTransfer is a secure online file transfer platform that allows you to send large files simply and effectively.
- Unlike many other file transfer services, SwissTransfer accepts files up to
50 Go, which is particularly useful for large files that cannot be sent by email or other traditional means. - Moreover, data security is guaranteed as Infomaniak is particularly concerned with confidentiality and ethics are at the heart of its concerns.
Transferring data with SwissTransfer
To send files via SwissTransfer:
- Click here to access the SwissTransfer Infomaniak web app (online service swisstransfer.com).
You can also use the SwissTransfer mobile app (app for iOS / Android smartphone or tablet); refer to this other guide if you encounter any issues installing the app.
Downloading data
Files that pass through SwissTransfer can be downloaded by the user…
- … one by one…
- … or using the "Download All" button, which will create a
.ziparchive to download:- If this exceeds 10 Go, then the data contained must be downloaded one by one.
- Therefore, if you need to send several dozen large files, it is better to group them yourself beforehand within a zip/rar/etc. archive (see below).
Confirmation of the user's email address
To strengthen security, validation of your email address is now also required during a link transfer.
This verification is done only once per device (it is stored in your browser).
If your email address has already been validated, nothing changes for you. Otherwise, a confirmation code will be sent to you by email: you just need to enter it to finalize your transfer.
Compress files before sending…
You can transfer multiple files with SwissTransfer by selecting them on your device, even if the data to be sent includes folders.
To facilitate sending, nothing is mandatory, but it is easy to compress your files in a format such as ZIP, for example. These operations will create a new compressed folder .zip that can be sent more quickly with SwissTransfer, as the total weight will be reduced in principle.
... on macOS and Linux
- From your computer, select the folder(s) to send.
- Right-click on the folder(s) to archive.
- Choose the option “Compress”:
... on Windows
- From your computer, select the folder(s) to send.
- Right-click on the folder(s) to archive.
- Choose the option "Send to".
- Click on the option "Compressed folder".
Send compressed files
All you have to do is drag your compressed file(s) to SwissTransfer:
Usage limitation
SwissTransfer is not available in these countries:
Afghanistan
Saudi Arabia
Armenia
Azerbaijan
Bahrain
Bangladesh
Belize
Bhutan
Myanmar (Burma)
Bolivia
Brunei
Cambodia
China
Costa Rica
North Korea
United Arab Emirates
Ecuador
El Salvador
Georgia
Guatemala
Guyana
Honduras
India
Indonesia
Iraq
Iran
Israel
Jordan
Kazakhstan
Kyrgyzstan
Kuwait
Laos
Lebanon
Malaysia
Maldives
Mongolia
Nepal
Nicaragua
Oman
Uzbekistan
Pakistan
Palestine
Panama
Paraguay
Philippines
Qatar
Sri Lanka
Suriname
Syria
Tajikistan
Taiwan
East Timor
Turkmenistan
Uruguay
Venezuela
Yemen