1000 FAQs, 500 tutorials and explanatory videos. Here, there are only solutions!
Domain name: transferring a .be or .lu to Infomaniak
Thank you for choosing Infomaniak to host your domain names! This guide explains the administrative procedures to transfer the management of a .be or .lu domain to Infomaniak.
Transferring a .be domain
.be domains require a specific procedure for their transfer code (authcode).
A transfer code provided by your former registrar will probably not be valid.
To obtain your transfer for a .be, you must either:
- Click "Obtain the transfer code" on the page that asks you for the transfer code, or
- Go to dnsbelgium.be and request the transfer code
Transferring a .lu domain
No transfer code is required for a .lu domain, but a validation email will be sent to the owner of the domain (indicated in the whois) to enable them to validate the transfer to Infomaniak.
The owner of the domain then has 15 days to validate the transfer, otherwise the transfer will fail. Once the request has been validated, transfer is almost immediate.
NB: due to the specific procedure for the transfer of .lu domains, failed requests cannot be refunded. Any new attempts will be invoiced as new transfers.