This guide details the specifics of the .be domain extension (for Belgium), including the administrative steps to transfer the management of a .be domain to Infomaniak.

Preamble

• As with other extensions, but particularly for .be, it is very important to keep the WHOIS information of your domain name up to date to avoid any suspension by DNS.be!
• The terms "EPP", "AuthCode", "AuthInfo", "transfer code" and "authorization code" all refer to alphanumeric sequences specific to the domain, whose main purpose is to verify the owner's authorization before a transfer between Registrars.

Transfer a .be domain to Infomaniak

.be domains are subject to a specific procedure for their authorization code (EPP code). If your previous registrar provided you with an authorization code, it is likely that this one is not valid. Indeed, to obtain the authorization code for a .be, you must either:

• click on "Get the authorization code" from the page that asks for the code,
• or go to dnsbelgium.be and request the authorization code (EPP code).

You should absolutely not try to transfer the domain multiple times in a row with the wrong code otherwise you will block the domain as well as the transfer (Command failed; please contact support - domain locked‍) for several dozen hours without Infomaniak being able to do anything about it. You will have to wait before trying again with another code that must absolutely be the correct one.

Remove a .be from quarantine

Outside of a transfer period, and following outdated WHOIS information or suspicious use of your domain, it is possible that dnsbelgium.be the Belgian registry temporarily suspends this .be domain.

A standard WHOIS query will mention "NOT AVAILABLE" but you will get the actual status directly on their site, and in particular a availability date before which you must absolutely follow one of the three possible outcomes:

1. resolve the issue with DNSBelgium and transfer the domain to Infomaniak,
2. resolve the issue with DNSBelgium and transfer the domain to another registrar (or to Infomaniak if the problem occurred with another registrar),
3. ignore the problem and wait for this availability date to try to re-register the domain (not recommended).

In the first two outcomes, you will need to obtain from DNSBelgium the end of quarantine as well as the authorization code. The operation of (re)registering the domain with Infomaniak is paid (around a hundred €/CHF) so it is important to keep the information up to date as the T&Cs specify.

Verification required

If you encounter this type of errors in the WHOIS, on your site, or via an e-mail report:

• Verification required for domain.be
• This site can’t be reached Check if there is a typo in domain.be. DNS_PROBE_FINISHED_NXDOMAIN
• We only activate this domain name once the contact details of the domain name holder have been validated

… check and update your domain name information so that it works again.