This guide details the specifics of the .be domain extension (for Belgium), including the administrative steps to transfer management of a .be domain to Infomaniak.

Preamble

• As with other extensions, but particularly for .be, it is very important to keep the WHOIS contact details of your domain name up to date to avoid any suspension by DNS.be!

Transfer a .be domain to Infomaniak

Domains with a .be extension are subject to a specific procedure for their authorization code (EPP code). If your previous registrar provided you with an authorization code, it is likely that it is not valid. Indeed, to obtain the authorization code for a .be, you must either:

• Click on "Get the authorization code" from the page asking for the code
• or go to dnsbelgium.be and request the authorization code (EPP code)

You must absolutely not attempt to transfer the domain multiple times in a row with the wrong code, otherwise you will lock the domain and the transfer (Command failed; please contact support - domain locked‍) for several dozen hours without Infomaniak being able to do anything about it. You will have to wait before trying again with another code that must absolutely be the correct one.

Remove a .be from quarantine

Outside of a transfer period, and following outdated WHOIS information or suspicious use of your domain, it is possible that dnsbelgium.be the Belgian registry temporarily suspends this .be domain.

A standard WHOIS query will indicate "NOT AVAILABLE" but you will obtain the real status directly on their site, and in particular a date of availability before which you must absolutely follow one of the three possible outcomes:

1. resolve the issue with DNSBelgium and transfer the domain to Infomaniak
2. resolve the issue with DNSBelgium and transfer the domain to another registrar (or to Infomaniak if the issue occurred with another registrar)
3. ignore the issue and wait for the availability date to try to re-register the domain (not recommended)

In the first two cases, you will need to obtain from DNSBelgium the end of quarantine as well as the authorization code. The operation of (re)registering the domain with Infomaniak is paid (around a hundred €/CHF), so it is important to keep the information up to date as specified by the TOS.

Verification required

If you encounter this type of error in the WHOIS, on your site, or via an e-mail report:

• Verification required for domain.be
• This site can’t be reached Check if there is a typo in domain.be. DNS_PROBE_FINISHED_NXDOMAIN
• We only activate this domain name once the contact details of the domain name holder have been validated

… check and update your domain name information so that it works again.