Knowledge base

This guide explains how to add, change or delete specific entries (A records, MX records, DKIM, CNAME, SRV, etc.) within a DNS zone of a domain name. It may also help you to:

• edit the DNS zone present at Infomaniak for a domain name managed by another Registrar
• link an Infomaniak-managed domain name to a Web/Mail hosting managed by another hosting service provider

Logging into the DNS zone

1. Open the Manager (manager.infomaniak.com)
2. Go to Domain
3. Click the domain name to be modified
4. Click DNS zone in the left side menu
5. The entries currently in place are listed in the Simple Mode table

The DNS present here is only valid and used if the server names are those of Infomaniak. Any modification can take up to 48 hours to become active.

In a nutshell:

• an MX record enables you to indicate where the EMAIL part of your domain should be managed
• an A record allows you to direct a domain name (e.g., your-site.com) or a subdomain name (e.g., example.your-site.com) to a Web server that has a static IP address
• a DKIM record (Domain Keys Identified Mail) is a method of authentication that enables you to know whether an email actually comes from its sender's domain. This standard thus stops spammers from posing as legitimate entities
• an SRV record (Service Resource Records) shows which services are available for a domain. SRV records are often used for XMPP or LDAP protocols, or for the use of Microsoft Office 365.

We also support AAAA, CNAME, CAA, TXT, etc. records.