This guide explains how to manage the content of a Web hosting by accessing the server, notably via the FTP protocol or through the command line (CLI) securely using SSH.

Preamble

• To easily and quickly manage the files of your Web hosting without having to install an application or enter FTP credentials, use Web FTP from your Infomaniak Manager (it allows, among other things, CHOWN and file compression/decompression zip).
• When creating a website via an Apache/PHP hosting, an FTP/SSH/SFTP user is automatically created; you can create additional FTP accounts:
  • A FTP + SSH account gives the user in question access to all the content of a hosting and allows them to manage it via FTP/SFTP and SSH.
  • A FTP account allows you to restrict a user's access to a folder and its subfolders; if you manage multiple sites on the same hosting, this allows you to distribute site management among several webmasters, for example.
• However, in the case of a Node.js site, no SSH/SFTP user is automatically created; it is necessary to manually create a user with SSH/SFTP rights to access your Node.js environment.
• Regarding the protocols supported by Infomaniak (FTP, SFTP, etc.) depending on your hosting offer (Starter, Node.js, etc.), refer to this other guide.

Manage FTP accounts and access

To access Websites to manage the FTP part:

1. Click here to access the management of your hosting on the Infomaniak Manager (need help?).
2. Click directly on the name assigned to the hosting in question:
   
3. Click on FTP / SSH in the left sidebar.
4. Then either you click on the Add button to create a new FTP/SSH account…
5. or you click on the action menu ⋮ to the right of an existing account to modify its password, or to delete it:
   

Configure an FTP software/client

Using an FTP software/client like Filezilla or CyberDuck, manage files truly via FTP without limit (possibilities of background work, resumption of transfers after disconnection, bandwidth limitation, etc.).