This guide explains how to manage the content of a web hosting by accessing the server, notably via the FTP protocol or command line (CLI) securely using SSH.

Introduction

• When creating an FTP account on a hosting plan (excluding Starter), you have a choice between two types of accounts:
  1. A FTP + SSH account grants the user in question access to all the content of a hosting and allows them to manage it via FTP and SSH.
  2. A FTP account allows you to restrict a user's access to a folder and its subfolders; if you manage multiple sites on the same hosting, this allows you to distribute site management among several webmasters, for example.
• From the Infomaniak Manager, it is also possible to connect quickly without specifying a particular account.

Manage FTP accounts and access

To access the Websites to manage the FTP part:

1. Click here to access the management of your hosting on the Manager Infomaniak (need help?).
2. Click directly on the name assigned to the hosting in question.
3. Click on FTP / SSH in the left sidebar:
   
   • From this point on, either…
     1. … click the Add button to create a new FTP/SSH account,
     2. … click on the name of the relevant account to change its password,
     3. … delete an account from the action menu ⋮ to the right of the relevant item.

Configure an FTP software/client

With an FTP software/client like Filezilla or CyberDuck, manage files truly via FTP without limits (possibilities of background work, resumption of transfers after interruption, bandwidth limitation, etc.).

Refer to this other guide if you are looking for information about configuring an FTP client software.