FTP: creating/editing/deleting an account

This guide explains how to modify or create an FTP/SSH account to manage hosting content.

Managing accounts and FTP access

1. open the Manager (manager.infomaniak.com)
2. go to Web hosting
3. click on the hosting/domain name concerned
4. in the menu on the left, click on FTP/SSH

From this point, you can:

• click on Add to create a new FTP/SSH account
• click on an existing FTP account to modify its password
• delete an FTP account from the shortcuts menu

What is the difference between an FTP and an SSH account?

When creating an FTP account, you have a choice between two types of account:

• An FTP + SSH account gives access to all of a hosting's content and enables you to manage it by SSH: https://www.infomaniak.com/en/support/faq/1941
• An FTP account lets you restrict a user's access to a folder and its sub-folders. If you manage several sites on the same hosting, it allows you to share the management of sites among several webmasters, for example.

Configuring FTP software

Thanks to FTP software like Filezilla or CyberDuck, you can manage the files by FTP (options of working in the background, resuming transfers after a disconnect, limiting bandwidth, etc.)

Do not hesitate to follow this guide if you need help to configuring FTP software: https://www.infomaniak.com/en/support/faq/1083