Linking a domain to an Infomaniak Mail Service

This guide explains how to link a domain name to an Infomaniak Mail Service.

Where is your domain name?

At Infomaniak, same customer account

If your domain name is registered with Infomaniak and is in the same customer account as the email service, then there is nothing to do.

• Check and correct any errors using this guide (click here)

At Infomaniak, different customer account

If your domain name is registered with Infomaniak but in another customer account, then:

• edit your DNS zone by specifying Infomaniak's MX (+ SPF) then wait 48 hours maximum

OR

• move it within the same account

Elsewhere, with external DNS

If your domain name is registered with another registrar and the DNS is not Infomaniak's then:

• edit the current DNS zone (if necessary consult the help of the service provider concerned) by specifying the Infomaniak MX (+ SPF) then wait 48 hours maximum

OR

• change the current DNS (if necessary consult the help of the service provider concerned) by specifying ours (this implies having a DNS zone with Infomaniak; this will be configured correctly but check and correct any errors using this guide)

Elsewhere but you repatriate it

If your domain name is registered with another registrar and you want to repatriate it to the same place as your Infomaniak email:

• transfer the domain name to Infomaniak (this will be configured correctly but check and correct possible errors thanks to this guide)